Read more to learn about the frequently asked questions and find out the answers.

 

 

 

 

 

 

"I have counted my blessings that we are doing business with a local company that is knowledgeable and responsive to our needs."

Colleen Whitters,
R.N./Clinic Manager

" MedEase has always been a solid, dependable, and friendly business to deal with."

Kathleen Himmelright,
CPC, Manager


Check out the list below for answers to some of our most frequently asked questions.

What will I need to get started with the MedEase System?
To begin taking advantage of the MedEase System you will need the following:

 A dedicated Internet connection, either DSL or Cable, with a static IP address
A Router/Firewall device to protect your internal network
A Windows® or Linux PC workstation
A laser printer (Hewlett Packard® brand recommended)
MS Internet Explorer 4.0 or higher with 128-bit encryption
Accuterm client software (available at no cost)

What does my subscription fee include?
Our standard subscription fee includes the following:

10 hours of initial training
60 days of telephone support
Data backup and storage, including off-site storage
Two-user MedEase Software license (additional users at a set fee)
End-of-Month processing and reporting
Software updates

How long will it take to "Go Live" with MedEase?
Going Live with MedEase takes approximately 2 to 4 weeks from the time the contract is signed. This includes the time necessary to install local hardware, software, and networking components, configure the MedEase connection, and train users.

Questions? Contact us at sales@medease.com for a fast response to your inquiry.

 
MedEase is a solid, dependable, and friendly business.